AI Guides / electrical

AI and automation for electrical businesses

Practical ways to save time, capture more enquiries, and use the tools you already have.

Electrical work gets shopped. A switchboard upgrade or an EV charger collects two or three quotes and the customer decides over days, not minutes — so the money leaks from quotes that go quiet, not from an unanswered phone at 9pm. Everything below is built around that, plus the thing plumbers would kill for: the law hands you repeat work on a schedule, because rental safety checks and test-and-tag retests come due on dates already sitting in your job records.

Written for an owner who has never set up a single one of these things. Start at step one, which is free and takes an afternoon, and stop whenever you have had enough — nothing further down is needed for anything above it to work.

Prices checked 27 July 2026 · no affiliate links on this page or any other

The whole page, in order

Week 1 · free$0 extra

If you already use ServiceM8, Tradify, or Simpro, switch on quote follow-ups, payment reminders, and recurring jobs for retest cycles. Two afternoons, roughly 22 hours a month back.

Software: ServiceM8, Tradify, or Simpro

Cost note: Included only where your current plan contains these automations

Week 2$0–12/mo

Make web enquiries land somewhere that answers inside five minutes — an enquiry inbox that acknowledges, asks for switchboard photos, and books the site visit.

Software: ServiceM8 Inbox or Tradify enquiry form

Cost note: ServiceM8 Inbox requires the Growing plan

Week 3$0

Pull every rental safety check and test-and-tag date out of your job history into one re-contact list. This is the closest thing on this page to found money.

Software: ServiceM8, Tradify, or Simpro export and recurring jobs

Cost note: No additional software if your current system supports exports

Week 4 · measure$0

Count quotes chased against quotes accepted, enquiries answered inside five minutes, and compliance reminders sent. Only then decide whether anything needs building.

Software: Job-software reports and a weekly tally

Cost note: No additional software

Step one · start here

What your current electrical software may already include

If you already use ServiceM8, Tradify, Simpro, these features are settings inside those products, not another subscription. Your current plan still needs to include the feature. If you use something else, skip that card and search your software’s help centre for the named feature before you buy anything.

Extra software cost

$0*

if included in your plan

Hours back per month

≈22

Task 1

ServiceM8 or TradifyQuote follow-up automations

saves ≈8 hrs/mo

Why it matters

Electrical work is compared across two or three quotes, and the job usually goes to whoever stays in the conversation. Up to five automatic email and SMS touches, stopping the moment the client replies. Off until you activate it in Settings.

What to do

Open the official guide below. In ServiceM8 or Tradify, find “Quote follow-up automations”. Follow the guide once, switch it on for one real job or customer first, and check that it did exactly what you expected before using it everywhere.

Open the official setup guide

1 hour · $0 extra if included in your current plan

Task 2

ServiceM8 (Growing plan)Inbox — work orders to job cards

saves ≈7 hrs/mo

Why it matters

Real estate agents and builders email PDF work orders all day. Inbox scans the PDF and pre-fills the job card with contact, work required and purchase order number, instead of someone retyping it.

What to do

Open the official guide below. In ServiceM8 (Growing plan), find “Inbox — work orders to job cards”. Follow the guide once, switch it on for one real job or customer first, and check that it did exactly what you expected before using it everywhere.

Check the official pricing and plan details

2 hours · $0 extra if included in your current plan

Task 3

ServiceM8 or SimproRecurring jobs for retest cycles

saves ≈7 hrs/mo

Why it matters

Test-and-tag retests and rental safety checks recur on fixed intervals. Set the job once against the site and it re-creates itself on schedule — included on every ServiceM8 plan, and standard recurring job templates in Simpro Premium.

What to do

Open the official guide below. In ServiceM8 or Simpro, find “Recurring jobs for retest cycles”. Follow the guide once, switch it on for one real job or customer first, and check that it did exactly what you expected before using it everywhere.

Open the official setup guide

Half a day · $0 extra if included in your current plan

If your software is not named above, the equivalent switch often still exists. Search its help centre for the exact feature name before you buy another tool.

Step two · first workflow to implement

ServiceM8 Inbox or Tradify enquiry form: Answer the web enquiry while they are still comparing.

EV charger, switchboard and solar enquiries arrive as forms, and the customer sends the same form to three electricians. The first reply that asks for a photo of the board sets the terms for everyone after it.

Do this in order

  1. 1. In ServiceM8, open Inbox on the Growing plan. In Tradify, open the website enquiry-form settings.
  2. 2. Require the customer’s name, mobile, suburb, job type, and switchboard or problem photos before the site visit is offered.
  3. 3. Send an immediate acknowledgement that says when a person will reply and includes the next available site-visit booking path.
  4. 4. Submit the form yourself from a phone. Confirm the enquiry becomes a job or lead, every photo is attached, and the acknowledgement arrives inside five minutes.

Typical size

≈12/mo

Setup

2 days

What to use

ServiceM8 Inbox or Tradify enquiry form

Route: Small build

How you know it worked

Count it in week one, then count the same thing again in week four. If the number did not move, stop spending.

Do not want to set it up yourself?

In Speed to Lead. Or take the Diagnostic before hiring anyone.

Step three · keep going without adding complexity

Once step two works, take the next three jobs in this order.

Do not start all three at once. Finish one, test it on real work, then move to the next card.

ServiceM8 / Tradify≈30 quotes/mo

Chase every quote at day 2, 7 and 14

In this trade the quiet quote is the single biggest leak. Rewires, boards and chargers all get shopped, and most of them go silent for want of one nudge — not a discount.

1 hour · In Speed to Lead

Make.com + job software≈20/mo due

Rental safety-check reminders on the two-year clock

Victoria requires an electrical safety check of every rental every two years, by a licensed electrician, and the rule extends to all rental agreements from October 2026. Every check you have ever done is a diarised repeat job.

1 week · We do it · $1,600

ServiceM8 recurring jobs / Simpro≈2 sites/mo

Test-and-tag retests chased from your own records

AS/NZS 3760 sets the retest interval — three months on construction and hire gear, out to five years for low-risk — and the due dates are on the tags you printed. A reminder to the site contact books the round before a competitor's flyer does.

Half a day · We do it · $1,200

Step four · only once the first three are running

These are useful, but they are not the place to begin.

This is the first point where a real build may be worth paying for. The earlier steps need to be working before you add it.

Make.com + job software≈8/mo spotted

Quote the upgrade you saw while you were there

Ceramic fuses, no safety switches, a full board with no spare ways — your techs see it on every second service call and it evaporates in the van. A photo and a one-line note should become a drafted quote by the next morning.

1 week · We do it · $1,900

ServiceM8 Proposals (Growing)≈3 agencies worth pitching

Package compliance for property managers

An agent with eighty doors wants one electrician who tracks safety checks and smoke alarm interconnection across the whole rent roll, not eighty separate bookings. A per-property proposal with the dates managed for them wins the roll, not the job.

2 days · We do it · $1,900

What this page is automating

What “AI” actually means here.

Almost everything above is a computer sending a message at a moment when nobody was going to send one. That is it. No robot and no replacement for professional judgement.

If you already use one of the products named in step one, those cards are settings inside that product. If you do not, skip the card. This page is not claiming that you already own it.

It is

A message going out because a call, date or status changed.

It is not

Something that decides what to charge or replaces professional judgement.

It is

A reminder sent from records your business already keeps.

It is not

A replacement for you, your trade, or the people who know the work.

Does this look familiar?

These are the problems the named tools above are meant to remove.

01

Answer the web enquiry while they are still comparing

02

Chase every quote at day 2, 7 and 14

03

Rental safety-check reminders on the two-year clock

04

Test-and-tag retests chased from your own records

05

Quote the upgrade you saw while you were there

06

Package compliance for property managers

After thirty days

Four numbers. If they have not moved, stop and do not spend another dollar.

Number one

Answer the web enquiry while they are still comparing

Write down the current monthly number before you switch anything on. Compare it with the same number after thirty days.

Number two

Chase every quote at day 2, 7 and 14

Count it the same way in week one and week four. Do not change the definition halfway through.

Number three

Quote follow-up automations

Use the history inside your existing software to count how often the automation actually ran.

Number four

Hours given back

Ask the person doing the work now. They will know before a dashboard does.

Every figure on this page is a typical size, not a measurement of yours. These four are the numbers that are actually about your business.

Reference · come back to this

The full list, once the first four are done.

Nothing here is urgent and nothing here is a starting point. It is the complete set for this business, in rough order of what it returns, with the tool, effort, and done-for-you route on every row.

Wins work

01

Answer the web enquiry while they are still comparing with ServiceM8 Inbox or Tradify enquiry form

EV charger, switchboard and solar enquiries arrive as forms, and the customer sends the same form to three electricians. The first reply that asks for a photo of the board sets the terms for everyone after it.

Typical size
≈12/mo
Buy or build
Small build · ServiceM8 Inbox or Tradify enquiry form
Effort
2 days
Done for you
In Speed to Lead

02

Chase every quote at day 2, 7 and 14 with ServiceM8 / Tradify

In this trade the quiet quote is the single biggest leak. Rewires, boards and chargers all get shopped, and most of them go silent for want of one nudge — not a discount.

Typical size
≈30 quotes/mo
Buy or build
Already paid for · ServiceM8 / Tradify
Effort
1 hour
Done for you
In Speed to Lead

03

Rental safety-check reminders on the two-year clock with Make.com + job software

Victoria requires an electrical safety check of every rental every two years, by a licensed electrician, and the rule extends to all rental agreements from October 2026. Every check you have ever done is a diarised repeat job.

Typical size
≈20/mo due
Buy or build
Small build · Make.com + job software
Effort
1 week
Done for you
We do it · $1,600

04

Test-and-tag retests chased from your own records with ServiceM8 recurring jobs / Simpro

AS/NZS 3760 sets the retest interval — three months on construction and hire gear, out to five years for low-risk — and the due dates are on the tags you printed. A reminder to the site contact books the round before a competitor's flyer does.

Typical size
≈2 sites/mo
Buy or build
Already paid for · ServiceM8 recurring jobs / Simpro
Effort
Half a day
Done for you
We do it · $1,200

05

Quote the upgrade you saw while you were there with Make.com + job software

Ceramic fuses, no safety switches, a full board with no spare ways — your techs see it on every second service call and it evaporates in the van. A photo and a one-line note should become a drafted quote by the next morning.

Typical size
≈8/mo spotted
Buy or build
Small build · Make.com + job software
Effort
1 week
Done for you
We do it · $1,900

06

Package compliance for property managers with ServiceM8 Proposals

An agent with eighty doors wants one electrician who tracks safety checks and smoke alarm interconnection across the whole rent roll, not eighty separate bookings. A per-property proposal with the dates managed for them wins the roll, not the job.

Typical size
≈3 agencies worth pitching
Buy or build
Already paid for · ServiceM8 Proposals (Growing)
Effort
2 days
Done for you
We do it · $1,900

Saves hours

07

Fill the certificate on site, not at the kitchen table with ServiceM8 Forms

Certificates of compliance and safety certificates, generated from the job card on the phone before the van moves, filed against the job for the years you are required to keep them. The Form Store has state-specific electrical certificates ready-made, including the Victorian rental safety check.

Typical size
9 hrs/mo
Buy or build
Already paid for · ServiceM8 Forms (Growing)
Effort
Half a day
Done for you
We do it · $690

08

Quote from the supplier price file, not memory with Tradify price lists / ServiceM8 supplier import

Electrical quotes are materials-heavy and wholesale prices move. Import the supplier price list once, set your markup per level, and the sell price updates when the buy price does.

Typical size
8 hrs/mo
Buy or build
Already paid for · Tradify price lists / ServiceM8 supplier import
Effort
Half a day
Done for you
We do it · $690

09

Chase overdue invoices without touching them with Xero

Reminders at 7, 14 and 30 days, with your builder accounts excluded because a builder who owes you for three fit-offs needs a phone call, not an email.

Typical size
6 hrs/mo
Buy or build
Already paid for · Xero
Effort
20 minutes
Done for you
We do it · $390

10

Stop retyping agents' work orders with ServiceM8 Inbox

Emailed PDF work orders scanned straight into pre-filled job cards — contact, work required, PO number — instead of an hour of data entry every morning.

Typical size
7 hrs/mo
Buy or build
Already paid for · ServiceM8 Inbox (Growing)
Effort
2 hours
Done for you
We do it · $390

11

SWMS and safety paperwork from templates with ServiceM8 Forms

Commercial jobs will not start without the safe work method statement, and rebuilding it per site in Word is an evening gone. A templated form with per-site answers takes minutes and files itself against the job.

Typical size
5 hrs/mo
Buy or build
Already paid for · ServiceM8 Forms
Effort
Half a day
Done for you
We do it · $690

12

Log test results against the asset, not a spreadsheet with ServiceM8 Asset Management / Simpro

Scan the barcode, record the result, and the site's asset history builds itself — which is also the list the retest reminders above run off.

Typical size
6 hrs/mo
Buy or build
Already paid for · ServiceM8 Asset Management (Growing) / Simpro
Effort
1 day
Done for you
We do it · $1,200

13

Timesheets from GPS instead of Friday memory with ServiceM8 auto time tracking

Clock-on, check-in and travel time recorded automatically from the phone, exported to payroll — instead of reconstructing four techs' weeks from texts and guesswork.

Typical size
5 hrs/mo
Buy or build
Already paid for · ServiceM8 auto time tracking
Effort
1 hour
Done for you
We do it · $390

The stack · prices checked

The tools named, priced, and judged.

Prices checked 27 July 2026.

Tools named in this guide, what each one is for, its current price, and the verdict. Prices checked 27 July 2026.
ToolWhat it is forPriceVerdict
Job managementServiceM8Job cards, quoting, forms and certificates for a small crew, priced flat per month rather than per user.$29–79/mo flatThe best value here if your techs carry iPhones — the Android app is a cut-down Lite version, so check what your crew actually runs before committing. Forms and asset management need the $79 Growing plan.
Job managementTradifyThe same job, per user, with supplier price lists and quote reminders built in.$47/userPer-user pricing overtakes ServiceM8's flat rate at about two users, so do that arithmetic first. If you are already on it, the quote and invoice reminders are included — switch them on before buying anything else on this page.
Job managementSimproAsset maintenance, service contracts and real project accounting for larger electrical businesses.On quoteRight past roughly ten staff with maintenance contracts; below that the setup effort eats the benefit. Note the Maintenance Planner everyone raves about is a paid add-on to Premium, not included.
AccountingXeroInvoicing, reconciliation, and the overdue-payment reminders nobody enables.$35/mo (Ignite, AU)You almost certainly have this already. The reminders are free and off by default — twenty minutes in settings, no new spend. Watch the Ignite plan's invoice cap if you bill per job.
Phone & messagingOpenPhoneA business number with a shared inbox so enquiries stop living on one person's mobile.$19/userUseful, but in a scheduled trade this is not the first dollar to spend — your leak is quotes going quiet, not calls ringing out. Buy the follow-up discipline first.
AutomationMake.comConnecting two tools that will not talk to each other, without writing code.$9/moThe engine behind the safety-check and spotted-upgrade rows above. Powerful, and very easy to build something fragile that breaks quietly — keep the scenarios few and boring.
AssistantChatGPT TeamAnswering the questions your team asks each other all day, from your own rates, service areas and processes.$25/user (annual)Only earns its keep after you feed it your real prices, service areas and compliance checklists. Out of the box, with nothing loaded, it will not move a single number in your business — and it must never fill in a certificate.
Job documentationCompanyCamBefore-and-after photos of every board and defect, tagged with time and place, filed against the right job.$29/moPays for itself the first time a defect notice or a warranty claim is disputed. Skip it if your job software already handles photos properly — ServiceM8 and Tradify both do a passable job.

Do not bother

Three things not to buy yet.

Anything that drafts your certificates.

A certificate of electrical safety carries your licence number and your legal liability. Software should move the test results you took into the form — the moment a tool invents a reading you did not take, you have signed your name to it.

Photo-quoting a switchboard upgrade.

You cannot price what is behind the escutcheon — asbestos panels, undersized mains, a meter isolation the network has to book. A number given off a photo becomes an argument on site, and you will wear it.

A 24/7 AI receptionist as your first purchase.

That is the right first buy for a plumber, whose money arrives at 9pm. Yours mostly does not — electrical demand is planned and quoted, so the first dollars belong in quote follow-up. Revisit answering only if your missed-call log says otherwise.

Nearby trades

Guides for businesses that run the same way

Prices change. I recheck them quarterly — want the update for Electrical?

Nothing on this page is gated. This is the price recheck only, and you can leave at any time.

Do it yourself

Keep this page. It is free.

Use the official links, do one card at a time, and count the result after thirty days.

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