| Property management platformPropertyMe | Trust accounting, inspections, maintenance, arrears automation, compliance reminders, owner and tenant portals. | On quote (per portfolio) ↗ | The honest finding for this industry: you almost certainly already pay for the answer. Before any new tool, spend a week switching on what's in it — pricing is portfolio-based, so get your per-door number in writing and re-check it as the roll grows. |
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| Tenant self-inspectionsInspectMe (PropertyMe) | Tenants complete routine inspections from their phone with notes and photos. | Included with PropertyMe ↗ | Useful for low-risk routine cycles at distance — but a tenant photographing their own tenancy is not an agent's eyes. Keep entry, exit and any property with history in person. |
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| AI answeringRosie | After-hours tenant line with emergency routing to on-call suppliers. | $49/mo ↗ | Script it hard: water, gas, power and security route to the on-call supplier; everything else logs a job. It must never advise on tenancy rights or make promises about repairs — capture and route only. |
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| Phone & messagingOpenPhone | A shared agency number and inbox so tenant calls stop living on property managers' mobiles. | $19/user ↗ | Worth it for the shared inbox and the paper trail alone — in a dispute, the message log is evidence. Skip if your phone system already does this. |
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| AccountingXero | The agency's own books — not the trust account, which stays in PropertyMe. | $35/mo ↗ | Keep the line clean: trust accounting lives in the PM platform and is audited there; Xero runs the agency. Confusing the two is how audits go bad. |
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| AutomationMake.com | Connecting PropertyMe's API to evidence packs and owner touchpoint sequences. | $9/mo ↗ | The engine for the few gaps the platform leaves. Powerful, and very easy to build something fragile that breaks quietly — nothing legally time-sensitive should depend on a scenario nobody monitors. |
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| AssistantChatGPT Team | The team's procedural questions from your own documents — processes, policies, checklists. | $25/user ↗ | Load your procedures, not the legislation — it answers 'what's our process', and anything that smells like legal advice routes to a person. It never drafts a breach notice. |
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| Job documentationCompanyCam | Time-and-place-stamped photos for maintenance and dispute evidence beyond the inspection cycle. | $29/mo ↗ | Probably redundant — PropertyMe's inspection photos cover most of it. Only worth it if your maintenance volume generates dispute-grade photo needs between inspections. |
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