Comora asks what is happening, how urgent it is, who may be at risk, the system type and age, unit count, service history, property size, stories, access and photos. It leaves diagnosis and pricing with the technician.
Build and preview your quote link before checkout.
Symptoms, urgency, vulnerable occupants, system details, service history, property size and access arrive together, before your team decides whether to price, call or visit. The first reply can move the job forward instead of repeating the form.
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The same inquiry, on your Comora link
This is the heating and cooling question set Comora starts with. It captures the details your team needs without asking customers to understand your internal quoting process.
Fix a problem · Service or maintenance · Replace an old system · Install heating or cooling · Not sure or something else
Captures the customer's answer to “What do you need?” before the first reply.
It's stopped working · Running but not cooling · Running but not heating · Strange noise or smell · Leaking water · Service or maintenance · New system for an existing space · Add heating or cooling to a room · Replace an old system · Something else
Captures the customer's answer to “What specifically?” before the first reply.
Customer enters a short answer
Appears only when an earlier answer makes this detail relevant to the job.
Ductless mini-split · Central HVAC · Central furnace or heat pump · Evaporative cooler · Window, wall or gas unit · Not sure
Appears only when an earlier answer makes this detail relevant to the job.
Ductless mini-split · Multi-zone mini-split · Central HVAC · Central furnace or heat pump · Evaporative cooler · Window or wall unit · Gas heater · There isn't one yet · Not sure
Appears only when an earlier answer makes this detail relevant to the job.
Under 5 years · 5 to 10 years · 10 to 15 years · More than 15 years · Not sure
Appears only when an earlier answer makes this detail relevant to the job.
Customer enters a short answer
Usually on a sticker on the indoor or outdoor unit. Helps us bring the right parts.
Customer enters a short answer
Appears only when an earlier answer makes this detail relevant to the job.
Within the last year · One to three years ago · Longer than that · Never
Appears only when an earlier answer makes this detail relevant to the job.
Ductless mini-split · Central HVAC · Central furnace or heat pump · Evaporative cooler · Window, wall or gas unit · Not sure
Appears only when an earlier answer makes this detail relevant to the job.
One room · A few rooms · Whole home, up to 3 bedrooms · Whole home, 4 bedrooms or more · A commercial space
Appears only when an earlier answer makes this detail relevant to the job.
One story · Two stories · Three or more stories
Appears only when an earlier answer makes this detail relevant to the job.
House · Apartment or condo · Commercial property
Captures the customer's answer to “What kind of property is it?” before the first reply.
Owner · Landlord or property manager · Tenant · Business owner or manager
Captures the customer's answer to “What is your role at the property?” before the first reply.
Yes, decent space · Tight or restricted · Not sure
Appears only when an earlier answer makes this detail relevant to the job.
Urgent · This week · I'm flexible
Captures the customer's answer to “How urgent?” before the first reply.
Customer enters a short answer
We prioritize these jobs in extreme weather.
Up to 5 photos · Optional
Indoor unit, outdoor unit, and the room if it's a new install.
Customer enters a short answer
Identifies the customer after the job has been scoped.
Customer enters their phone number · Optional
Lets the team confirm timing, access or technical details directly when needed.
Customer enters their email
Provides a written return path after the work has been described.
Customer enters a short answer
Checks the job against the business's service area before the request is sent.
Preview the whole flow before you pay a cent.
Comora does not suggest an instant price for this industry. It collects the job details your team needs, then leaves the assessment and final number with you.
No automatic price is shown. The customer completes a useful request without being given a guessed number.
Keep no cooling or heat, vulnerable occupants, unknown faults and installation-specific access with your team. Risk, diagnosis and site-specific work are reviewed by a person.
The scope still arrives complete. Your team receives the answers and photos needed to choose the next step.
The heating and cooling flow uses the live questions and answer choices shown above.
The completed request goes to your team for assessment and response.
Use one link on your website, Google profile, social pages, email or messages.
Choose the work you offer and test the customer flow before sharing it.
Start with the heating and cooling flow, choose the work you offer, and preview exactly what customers will see.